Shipping policy

 SHIPPING RATES, FEES, & TIMELINES: 

Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and the destination of the order. When your order has been shipped, you will receive an email with tracking information. For US domestic orders, we will use USPS or UPS to ship to most locations. International order fees and taxes vary.

If you receive any shipments from White Lives Care, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. All duties & taxes associated with international orders are the responsibility of the customer. GENERAL INFORMATION: 

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information (abbreviations, street numbers, building/apartment numbers, etc.) We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

ORDER PLACEMENT:

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order, go to the cart and select "checkout". Follow the instructions by providing us with delivery information and select a payment method for the goods.  We will ship your package within 7-14 business days. After processing is completed, you will receive a tracking number immediately. WLC is not responsible for lost, stolen, or misplaced packages.  Once a package has left our HQ, and at the post office, we have no control over the package.

Note: Once an order has been placed, edits cannot be done to fix an error that occurred during the ordering process (i.e. wrong size, incorrect address, discount code not applied etc.)